Some Old Tricks Combined With Online Ordering Are Boosting Restaurant Sales
FOR IMMEDIATE RELEASE:
PARSIPPANY, N.J., Sept. 30 /PRNewswire/ -- Every small restaurant owner is trying to find new and inventive ways to draw in new customers and retain existing customers. Some of the larger chains are reviving old tricks with a new twist to drive customers back to their doors.
Domino's recently moved to 24-hour service for select locations to capture more of the late-night customers. Not only will they feature the usual product lineup, but they will be introducing new products such as breakfast pizza with eggs, cheese, and bacon. Aside from the operations logistics, the 24-hour capability of online ordering makes this change fairly easy to accommodate and follow through. Order accuracy and lost sales to busy phones make online ordering an obvious solution.
Another tactic being revisited is the use of call centers to manage incoming calls. The centers improve efficiency and order accuracy, according to Pizza Hut. Owners from McDonald's and Wendy's were one of the first to try call centers among the larger chains. Pizza Hut is planning on utilizing their new capability in the Roanoke and New River Valley locations. BigHoller online ordering customers alike currently utilize their Call Center Services to much success.
As larger chains look to revitalize sales with some old tricks, small independent and local restaurant owners may want to be extra observant. Strategies used by larger chains do not have to be overly investment intensive or out of reach for smaller restaurants. If you have any questions, feel free to talk to your BigHoller rep or call 888-244-4655.
BigHoller is an industry leader in online food ordering solutions utilized by single locations to multi-unit international restaurant clients. BigHoller touts user-friendly customer interfaces, robust back-end menu databases, popular online ordering features and unsurpassed customer service. For more information, contact G.R. Homa at (888) Big-Holler (244-4655) or visit http://www.BigHoller.com.